Legal information

Privacy Policy

ShuffleAvenue’s Privacy Policy explains, in plain language, how we may handle personal information connected with shuffleavenue.com and direct interactions with the venue. It is intended to help visitors understand what information may be involved and the choices available to them.

Effective date
01 / Scope

What this policy covers

01

Website and direct contact scope

This policy applies to personal information ShuffleAvenue may collect through shuffleavenue.com and when you contact us directly, including through an enquiry sent to [email protected]. It covers information connected with website browsing and information you choose to submit when asking us a question. It does not mean that every visit or every website feature collects the same information.

02

Hospitality-related interactions

This policy may also apply when you ask about dining, the Card Lounge, offline poker sessions, poker nights, physical poker tables, Texas Hold’em or other venue-related experiences. In this context, offline poker means a social, face-to-face activity played by real people around physical poker tables. If you choose to include details in an enquiry, this policy explains how those details may be handled.

03

External websites

This policy does not govern the privacy practices of external websites that you may reach through a link from our website. Those websites operate under their own terms and privacy policies. Before providing personal information to an external website, we encourage you to review the privacy information published there and make your own assessment of how that website handles it.

02 / Information

Information ShuffleAvenue may collect

Information you choose to provide

When you contact ShuffleAvenue, you may choose to provide details such as your name, email address, phone number and the content of your message. An enquiry may concern dining, a Card Lounge visit, poker nights, poker tables or Texas Hold’em. We only ask that you share information that is relevant to your enquiry. Our contact details include [email protected] and +61 3 9123 6847.

Website and device information

When you use shuffleavenue.com, technical information may be available through standard website operation or analytics tools. This may include your browser, device, IP-related information, pages viewed, referral information and approximate usage timing. Where available, this information may help us understand how visitors use the website, maintain its performance and improve the clarity, content and functionality of the online experience.

Communications and preferences

We may keep records of communications you send to us and preferences you provide in connection with an enquiry. This can include whether you would like a response and information you specifically request. Please avoid including information that is not necessary for us to understand your question. Keeping communications relevant helps us consider and respond to your interaction in an appropriate, privacy-conscious way.

Information about others

Please do not provide another person’s personal information unless you have authority to do so. If you share information about someone else in an enquiry, you should ensure that it is accurate, appropriate and relevant to the purpose for which you are contacting ShuffleAvenue. This helps protect both your privacy and the privacy of the person whose information is involved.

03 / Use

How information may be used

We may use personal information for practical purposes connected with your interaction with ShuffleAvenue and the operation of our website.

01

Respond to enquiries

Information may be used to read, manage and respond to your enquiries, including questions about dining, offline poker, Card Lounge experiences, poker sessions, poker nights, live tables and Texas Hold’em. Offline poker at ShuffleAvenue refers to real people playing socially, face-to-face, around physical poker tables. The information you provide helps us understand the question you have chosen to put to us.

02

Provide requested information

We may use information to provide information you have requested and to communicate about an interaction you have initiated. The details involved will depend on the nature of your enquiry and the information you choose to share. This use is limited to helping us consider the request or communication you have sent to ShuffleAvenue.

03

Maintain and improve the website

Technical and usage information may be used to maintain shuffleavenue.com, understand how it is used, improve its content and functionality, and help protect its security. This is website-operation context: it helps us identify what may need attention or refinement without suggesting that every visitor receives personalised content or is subject to profiling.

04

Meet applicable obligations

Information may be used where reasonably necessary to comply with applicable legal obligations, respond to lawful requests, or protect the rights, property and safety of ShuffleAvenue, visitors and others. We apply this purpose carefully and only in circumstances where it is relevant, rather than treating it as a broad reason to monitor ordinary website visitors.

04 / Handling

Disclosure, storage and security

Disclosure

Limited disclosure

ShuffleAvenue may disclose personal information to people or organisations that assist with operating the website or responding to your interaction, where reasonably necessary. Information may also be disclosed where required or permitted by applicable law. A disclosure is not made simply because a person visits the website. We consider the context of the interaction and the purpose for which information was provided before it is handled in this way.

Retention

Storage and retention

ShuffleAvenue may retain personal information for as long as reasonably necessary for the purposes described in this policy, including to address enquiries, maintain records, resolve issues or meet applicable obligations. The appropriate period depends on the context of the information and the reason it was collected. We do not state one fixed retention period because different interactions may require different handling.

Security

Reasonable security steps

ShuffleAvenue takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. At the same time, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore encourage visitors to use care when choosing what to send to us and to provide only the information needed for their enquiry.

05 / Your choices

Your choices, access and correction

Questions about personal information are best raised directly so that ShuffleAvenue can consider the details of your request.

01

Request access

You may ask ShuffleAvenue for access to personal information held about you by contacting [email protected]. We may need to verify the request before responding so we can take reasonable care with personal information. Access may be subject to applicable legal requirements and the circumstances of the request, so please provide enough information for us to understand what you are seeking.

02

Request correction

You may ask ShuffleAvenue to correct personal information that you believe is inaccurate, incomplete, out of date, irrelevant or misleading. Please contact [email protected] and include enough detail to help us identify the information you would like corrected. We will consider the request in the context of the information involved and the reason it is held.

03

Raise a privacy concern

If you have a question or concern about how personal information has been handled, please contact ShuffleAvenue first at [email protected]. A clear description of the concern and the interaction it relates to will help us consider it properly. We will respond in a manner appropriate to the information and circumstances you have brought to our attention.

06 / Website technologies

Cookies and related website information

ShuffleAvenue’s Cookie Policy provides further information about cookies and similar technologies that may be used in connection with shuffleavenue.com, including available choices where applicable. It is the dedicated place to review website-technology information alongside this Privacy Policy.

Read the Cookie Policy
07 / Current version

Changes and privacy contact

Policy updates

ShuffleAvenue may update this Privacy Policy from time to time. The current version will be posted on this page with its effective date so visitors can identify the policy that applies. The effective date shown for this version is . We do not maintain a separate revision-history claim on this page.

Privacy enquiries

Contact ShuffleAvenue about privacy

For privacy questions, access requests, correction requests or concerns, email ShuffleAvenue directly.

Website: shuffleavenue.com